Support Service Plans

We provide support service plans to help you with your custom use cases.

For urgent feature requests and additional support we offer funded hours to prioritize development in Silver, Gold and Platinum plans to match your budget.

Training

  • Remote video workshops

  • Request special topics

  • Bring your own data

Custom Development

  • Design new image analysis workflows

  • Develop special new processing steps (task types) for your workflows

  • Create custom interactive UI steps

Estimated Hours

The time required to develop custom solutions can vary wildly. In simple cases you could expect:

  • 1 to 10 hours for a simple new workflow.

  • 10 to 100 hours for a more complex new workflow.

  • 1 to 10 development hours for a simple custom task type.

  • 10 to 100 hours for a simple custom interactive UI.

Platinum Plan

  • Top priority

  • 1’200 € per month (yearly base fee)

  • 100 € hourly rate (credited against base fee)

Gold Plan

  • High priority

  • 800 € per month (yearly base fee)

  • 100 € hourly rate (credited against base fee)

Silver Plan

  • Medium priority

  • 400 € per month (yearly base fee)

  • 100 € hourly rate (credited against base fee)

Contact Us

Please contact us via info@lucid.ch We are happy to discuss special requests and look forward to hear from you.