Troubleshooting

Log Files

Check the relevant output and error log:

  • For jobs that unexpectedly failed in a workflow:

    • Double click the job (or right-click and select View Job Information)

    • In the sidebar navigate to Output Log (stdout) and Error Log (stderr)

  • For dependencies that failed to install on a worker:

    • Right-click the worker and select View Install Logs -> Failed …

  • For other errors:

    • Use the top-level menu Help ‣ Logs… ‣ Export Logs

Disk Space

Confirm there is enough available free disk space. Consult the Disk Space guide about how to free up disk space.

Memory

Confirm there is enough memory (RAM, GPU RAM) using Windows Task Manager.

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Contact us

Don’t hesitate to contact us (info@lucid.ch) if you run into any troubles. If possible please include the relevant log files.

Troubleshooting guides